Sorry. Please. Thank you. #KindnessMatters
What should we really start with having in mind that emotional intelligence is nothing but just a list of things to check or exams to pass? Where can I start when I don’t have time to read books, perform EQ tests or develop new skills? Three words are enough!
Source: The 3 Words Used By Highly Emotionally Intelligent People
“What this means is that every email is an opportunity to be extraordinarily respectful. If you are going to use up a portion of someone’s minutes, use those minutes wisely, thoughtfully, and with purpose.”
Email guidelines for the world. [read. follow. pass them along.] | Alexandra Franzen.
“If you find yourself in the situation where your inbox messages and stress levels are constantly on the rise, you can use these email scripts to reply back and stake a claim over your time by setting expectations from the jump.”
via Email Is For Setting Expectations – 99U.
“Part III of a three-part series offers 15 tips for sending emails that focus on email creation and delivery. Part I provides 11 basic suggestions to control email, including setting a strong foundation, managing the flow of messages, and clearing your inbox. Part II provides another 11 tips for managing email throughout the day so people don’t feel like they’re drowning and can focus on more important activities.”
Taming the Emailstrom III: 15 Tips for Sending Emails
Good article by Grace Bonney at Design*Sponge:
Modern Etiquette: Email Correspondence
“I was so excited to tackle today’s etiquette post because, if you’re a blogger or someone who works online, you understand just how big a portion of our jobs email has become. From researching and interviewing to submissions and content management, email is the home base around which most of my business operates and returns to over and over again. Whether you’re a blogger, a business owner or someone who spends a lot of time on email, I can’t think of another area (aside from social media) that is so fraught with chances for huge snafus..”